How can telecoms providers transform how they service their corporate customers in digital?

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As corporate customers are presented with more choice, telecommunication providers (telcos) need to look for opportunities to present themselves as strategic partners for business-critical solutions, beyond the standard offering of connectivity. Digital technologies are disrupting core telecommunications products in a variety of ways: nimble entrants to the sector are proving that they can provide similar products with an innovative digital flavour. This means that Chief Information Officers (CIOs) have many more options…

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