Times are changing. From 5G to the Internet of Things (IoT), connectivity is becoming less about raw speed and reliability itself and more about the new technologies and experiences that these features can unlock. In the coming years, the traditional CSP business model focussed around voice and data packages alone will not garner the same revenues it once did. If CSPs want to not only survive but flourish in the 2020s, then they will need to diversify into new markets quickly and effectively.
Entering the smart home era
One of these areas is the smart home market. Just a few years ago, smart home technology was arguably relatively novel…
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