Ofcom hits O2 with £10.5 million fine for overcharging

Feb 12, 2021
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Ofcom has today concluded an investigation into claims that O2 had overcharged its customers, today fining the operator £10.5 million.   The investigation found that O2 had inadvertently overcharged over 250,000 customers between 2011 and 2019, with many customers being billed twice in the same month…

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