‘Overcharged’ customers seek £600m reimbursement from BT

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Yesterday, it was announced that BT will face a class action lawsuit due to purportedly overcharging customers for landlines between 2009 and 2017. The claim is brought by law firm Mishcon de Reya, who represent about 2.3 million BT customers who are seeking compensation. In 2017, a review by Ofcom found that UK landline providers had raised the price of landline rental by between 28% and 41%…

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